Return, Replacement and Store Policy

Bombay Merchandising Co. – Customized Products Return Policy

Dear Valued Customer,

Thank you for choosing Bombay Merchandising Co. for your personalized product needs. We take pride in offering you high-quality custom-made items that reflect your unique style. Please take a moment to review our store policy regarding returns for customized products.

1. The Art of Customization: At Bombay Merchandising Co., we understand that customization adds a special touch to your products. Our artisans and designers put their creativity and skill into crafting products that are tailored to your preferences.

2. No Returns for Customized Creations: Due to the exclusive nature of personalized items, we regret to inform you that we cannot accept returns or exchanges for products that have been customized for you. Once your order is placed and the customization details are confirmed, our team begins the intricate process of creating your unique piece.

3. Ensuring Excellence: Our commitment to delivering excellence means that each customized item undergoes rigorous quality checks before leaving our workshop. In the unlikely event that you receive a product with a manufacturing defect or a customization error not in line with the details you provided, please contact us within [X days] of receiving your order. We will address the issue promptly.

4. Customization Check and Order Cancellation: Before submitting your order, we encourage you to review all customization details carefully, including design, spelling, size, and color choices. Once the order is confirmed, changes cannot be accommodated. If you decide to cancel your order, please do so within 6 hours of purchase to prevent the commencement of production.

5. Dedicated Customer Support: For any questions about the customization process, product details, or other concerns, our customer support team is here to assist you. Your satisfaction is our priority.WhatsApp on +919022836393

6. Beyond Customized Items: Please note that our no-returns policy applies specifically to personalized products. For non-customized items, our standard return policy, in accordance with applicable laws and regulations, will apply.

7. Embrace Uniqueness: We appreciate your understanding of our no-returns policy for customized products. This policy enables us to provide you with one-of-a-kind creations that are made exclusively for you.

Should you require further clarification or have any inquiries, please feel free to get in touch with us. Thank you for choosing Bombay Merchandising Co. for your customized product journey.

Warm regards,


Customer Relations Bombay Merchandising Co.

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